All orders will be shipped usually within 1-3 working days from the date on which payment is done.
We are providing free shipping Rs.499 and above.
Delivery Period – Date to be calculated from the next day of the date of shipping. The tracking link will be sent via email to your registered email address.
Kerala – 3 to 4 working days
South India – 5 to 7 working days
North India- 7 to 9 working days
In case of any unusual courier delays by the courier company, Zmetic shall not be responsible for such delays. However, we will follow up to make sure the parcel reaches you at the earliest.
Customers are requested to track the parcel until it reaches them.
Customers need to make sure that there is someone at the receiving address to collect the parcel.
Customers who book orders to non-residential addresses are sole responsible for the coordination with the courier agency\Delivery point for smooth delivery of the product. In case of any difficulties in collecting the parcel, guidance shall be provided.
In case no one is available at the delivery address during the time of delivery up to 2 reattempts are made for delivery. In case of non-availability of the customer at the specified delivery address on all the attempts\reattempts the parcel will be held at the nearest delivery hub on the customer’s request. It is the responsibility of the customer to contact the nearest hub and get the parcel. In case if no one has contacted the delivery partner\courier agency, the package will be redirected to our address. Such orders will be sent back to the correct address again. In such cases we can charge the actual shipping charges for reshipping the parcel.
Customers are directed to fill the complete delivery address along with pin code, phone number and Email ID
For any other delivery related queries, customers shall reach to us in whatsapp 8075553636 along with the full delivery address, order id and their queries.
